Tag Archives: Improvement

In last week’s post, I introduced the three levels of accountability. This week, I will continue this discussion by turning to the next step in fostering a culture of accountability: effective feedback.

When a mission statement is well written, it serves as a declaration of purpose. But corporate mission statements are often little more than a descriptive sentence about products, aspirations, or desired public perceptions. They’re more powerful when they clearly and specifically articulate the difference your business strives to make in the world.

The word “boss” conjures up memories of the good, the bad and the ugly ones we’ve endured throughout our careers. Bosses shape how people experience work: full engagement versus boredom, joy versus despair, enthusiasm versus complaints, good health versus stress. Most bosses want to be good at what they do, yet many lack the essential mindsets that precede positive actions and behaviors.