Tag Archives: emotion

In this fourth and final installment of my blog series on conflict, I’d like to summarize some practical steps for dealing with conflict at work.

In my experience working with organizations, there are three factors behind most organizational conflicts:

1. Differences in behavior and communication styles
2. Differences in priorities and values
3. Workplace conditions, including poor communications from leader

“When conflict is ignored—especially at the top—the result will be an enterprise that competes more passionately with itself than with its competitors.”