Category Archives: Team Building

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Connecting through Social Media

When a Company Lacks Empathy

Some business executives dismiss the need for empathy, favoring the more concrete and defensible virtues of rational analysis. They have a point. So did Blockbuster executives when faced with Netflix’s debut.

Real People in the Information Age

I’ve been thinking about our need to demonstrate more empathy, especially in large organizations and workplaces. I see this in the work I do coaching and consulting.